Follow these tips to help your telemedicine visit go as smoothly as possible.
- Find a quiet and private space at your location. Close doors and windows to high-traffic areas.
- Make sure the area is well-lit, keeping lighting overhead and/or in front of you, rather than behind you.
- Close blinds and drapes to prevent glares and shadows.
- Ensure your device has enough charge or is plugged in.
- Check your internet signal strength. A download connection speed of 15 Mbps is recommended.
- Make sure you are in a large enough space where if you adjust the angle of your camera and walk away from it, the doctor can see your entire frame.
- Know how to use your equipment. Check to see if your web browser is supported, run a diagnostic on your webcam, or an online meeting test.
- Mute, turn off, or remove possible noisemakers such as your television, cell phone, alarms, or pets.
- Eliminate echoes.
- Check for air noises like a fan, AC unit, or open window that may affect the microphone.
- Make sure the microphone is not blocked.
- Speak normally – slowly and clearly – in the direction of the camera.
- Enable the camera on your computer or tablet.
- Cell phones are not recommeded. Use a computer or tablet to clearly view the images shared with you. If your only option is to use a cell phone, please be sure to have a close friend or family member available to hold and point the phone in order to view specific areas.
To schedule your telemedicine appointment, please call 480-656-4048 or visit the Request An Appointment page.
Complete and send this consent form before your virtual clinic.