Telemedicine Tips

Follow these tips to help your Telemedicine clinic go as smoothly as possible.


  • Find a quiet and private space at your location. Close doors and windows to high-traffic areas.
  • Position the laptop computer or a stand-alone camera facing an unobstructed space of 15-20 feet to allow for a proper video examination. At the end of a well-lit hallway or a large room would be excellent.
  • Make sure the area is well-lit, keeping lighting overhead and/or in front of you, rather than behind you.
  • Close blinds and drapes to prevent glares and shadows.


  • Ensure your device has enough charge or is plugged in.
  • Check your internet signal strength. A download connection speed of 15 Mbps is recommended.
  • Make sure you are in a large enough space where if you adjust the angle of your camera and walk away from it, the doctor can see your entire frame.
  • Know how to use your equipment. Check to see if your web browser is supported, run a diagnostic on your webcam, or an online meeting test.


  • Mute, turn off, or remove possible noisemakers such as your television, cell phone, alarms, or pets.
  • Eliminate echoes.
  • Check for air noises like a fan, AC unit, or open window that may affect the microphone.
  • Make sure the microphone is not blocked.
  • Speak normally – slowly and clearly – in the direction of the camera.


  • Enable the camera on your computer or tablet.
  • Cell phones are not recommended. Use a computer or tablet to clearly view the images shared with you. If your only option is to use a cell phone, please be sure to have a close friend or family member available to hold and point the phone in order to view specific areas.


Please visit our main Telemedicine page for more information.

To schedule your telemedicine appointment, please call 480-656-4048.

Complete and send this consent form before your virtual clinic.